Tag: consumer rights
NEWS May 07, 2026 Delta Is Facing a $5 Million Lawsuit for Allegedly Steering Passengers Away From Cash Refunds They Had Already Paid For A class action lawsuit filed in a New York district court on May 1, 2026 has placed Delta Air Lines at the centre of one of the most pointed consumer protection challenges in recent US aviation history, accusing the Atlanta-based carrier of deliberately designing its cancellation website to push passengers who purchased fully refundable tickets toward an inferior, expiring electronic credit rather than the cash refund they contractually paid a premium to receive. Read More →
NEWS Apr 24, 2026 A Single Social Media Reply About Cookies and Cache Has Landed JetBlue in Federal Court What began as a customer complaint about a $230 airfare increase on the social media platform X has escalated rapidly into a federal class action lawsuit, congressional scrutiny, and a nationwide conversation about one of the most contentious emerging practices in consumer commerce, surveillance pricing. Read More →