Tag: passenger
NEWS May 19, 2026 Three of Europe's Biggest Airlines Have Extended Their Middle East Suspensions, and the Restart Dates Are Further Away Than Many Passengers Hoped Three of Europe's largest airline groups have simultaneously extended their Middle East flight suspensions, with British Airways pushing its restart further into summer, the Lufthansa Group holding off a return to Dubai until mid-September, and Air France emerging as the most optimistic of the three with planned resumptions beginning as early as late May. Read More →
NEWS May 19, 2026 United Airlines Flew Passengers Across the Pacific for 13 Hours With No Screens, No Wi-Fi and No Way to Charge Their Devices A routine transpacific journey turned into an uncomfortable test of endurance for passengers aboard United Airlines flight UA-804 after a technical fault rendered the entire cabin entertainment infrastructure inoperable for the full duration of the flight. Read More →
NEWS May 07, 2026 Delta Is Facing a $5 Million Lawsuit for Allegedly Steering Passengers Away From Cash Refunds They Had Already Paid For A class action lawsuit filed in a New York district court on May 1, 2026 has placed Delta Air Lines at the centre of one of the most pointed consumer protection challenges in recent US aviation history, accusing the Atlanta-based carrier of deliberately designing its cancellation website to push passengers who purchased fully refundable tickets toward an inferior, expiring electronic credit rather than the cash refund they contractually paid a premium to receive. Read More →
NEWS May 01, 2026 Southwest Nearly Abandoned 10 Passengers at Las Vegas Including a Pregnant Woman After Its Own Flight Made Them Miss Their Connection Southwest Airlines faced criticism after a Reddit post revealed that around ten passengers, including elderly travellers and a pregnant woman, were nearly stranded at Las Vegas airport because a Southwest delay caused them to almost miss their connecting flight. Read More →
NEWS Apr 30, 2026 British Airways Just Made It a Contractual Offence to Film Cabin Crew Without Permission British Airways has quietly but consequentially updated the legal contract that every passenger enters when they buy a ticket with the airline, adding an explicit prohibition on photographing, filming, or live-streaming cabin crew without their express consent. Read More →
NEWS Apr 30, 2026 A Delta Passenger Snapped During a Weather Delay in Atlanta and Now Faces Up to 20 Years in Federal Prison What began as a frustrating but routine weather delay at Hartsfield-Jackson Atlanta International Airport on the evening of April 27, 2026, ended with a passenger in federal custody, a planeload of 168 travellers stranded for more than five hours on the tarmac. Read More →
NEWS Apr 28, 2026 American Airlines is Banning Power Banks From Overhead Bins Starting This Weekend: What You Need to Know Effective May 1, 2026, American Airlines will become the largest carrier in the United States to formally revise its rules on portable power banks, the lithium-ion charging devices that tens of millions of travellers carry onto planes every day without a second thought. Read More →
NEWS Apr 27, 2026 Toilet Water Flooded American Airlines Regional Jet From Front to Back at the Gate A deeply unpleasant incident unfolded at Wichita Dwight D. Eisenhower National Airport when passengers aboard an American Airlines regional jet operated by PSA Airlines were forced off the aircraft after a lavatory malfunction caused toilet water to flow the full length of the cabin. Read More →
NEWS Apr 16, 2026 United, American Silently Remove Free T-Mobile Inflight WiFi Option Millions of T-Mobile customers who have come to rely on free in-flight Wi-Fi as a standard perk of their mobile plan are discovering a quiet but consequential change at 35,000 feet. Read More →
NEWS Apr 14, 2026 The World's First Economy Sleep Pods Are Finally Taking Flight on Air New Zealand's Longest Routes Air New Zealand has confirmed that its revolutionary Economy Skynest™, the world's first lie-flat sleep pods designed specifically for economy-class passengers, will go on sale on 18 May 2026, with the first flights featuring the product commencing in November 2026. Read More →