What it is like trying to keep your feet off the ground during a flight for several hours? A woman had to experience just that during a flight with Air Canada, in which water from a leaking restroom was allegedly flowing right in front of her seat.

The Outhouse Of Horror

Tik Tok user Katie Wood and her family was aboard an Air Canada flight from Vienna, Austria to Toronto, Canada. She uploaded a three-minute video Link documenting the situation she claimed she had to deal with aboard the flight back home.

Her experience with Air Canada started off on a sour note when she paid $170 CAD for a "Premium Economy" upgrade, but was placed in the regular economy cabin on the flight to Austria.

While flying back to Canada, however, she noticed fluid coming from the cabin's restroom flowing around her feet. In the first few moments of her video, she shows footage of her seat on the aircraft, showing a large, watery puddle in front of her and a member of her family.

“On the long leg back, their toilet was overflowing in our foot space, and we had to keep our feet off the ground for the entirety of the flight so that it wouldn’t be in whatever was coming out of the bathroom...We were sitting in bathroom crap...Not literal crap. I think that would be disgusting."
 

She and her loved one were compelled to keep their feet off the ground until the flight was over. While it wasn't specified when they noticed the floor dampening, the flight was said to be nine and a half hours long.

Wood got the attention of a flight attendant, who she recalls replying “I’m so sorry. We know this is horrible. There’s nowhere else we can move you". She recalls the attendant also told her they were going to let customer service know and that the airline was going to work to "make this right".
 

A "Repulsive" Offer

After communicating with Air Canada's customer service, Wood claims the airline was only going to offer her a 20% or 25% discount towards her next flight booking. She declined, stating that she doesn't fly frequently and isn't interested in flying with Air Canada in the future. 

She made it clear to the airline she wants a refund, not only for the messy trip to Canada, but for the trip from Canada for the Premium Economy seats she didn't get.

Regarding the initial flight, she says customer service didn't believe her and asked for her boarding pass, which she says she no longer has because she's been waiting to hear back from the company for over a month.