
Travelers at Nuevo Pudahuel Airport in Santiago, Chile got to witness what wrath after being scammed of plane tickets looks like. One Haitian man didn't try to hide his feelings as he went to town with a hammer behind an American Airlines check-in counter.
One-Man Wrecking Crew
On Tuesday evening, a Haitian construction worker attempted to get cleared at the American Airlines check-in counter. He was looking to fly to Miami on a layover, where he would then return to Haiti on a shorter flight.
Personnel would refuse to honor his plane ticket as it appeared it wasn't getting recognized through AA systems.
Lieutenant Manuel Narváez explained the man's situation with Chilean media outlet Cooperativa:
"He said that he had purchased a ticket to Miami through internet platforms because he was already returning to his country of origin, Haiti, and that this flight was never booked."
When he realized he wasn't getting the flight he paid for, he rummaged through his bag to retrieve a ball-peen hammer and started to wreck the entire desk area.
Many onlookers from different angles recorded the act of vandalism, which was said to have lasted over several minutes. Using his hammer, the man had smashed holes through computer equipment and the overhead LED screens. Following his outburst, he could be seen pacing around the area before clutching a cart of his belongings.
Extended footage of the incident reveals the man also struck holes through several other screened equipment adjacent to the check-in area. Link
An International Incident
The unnamed man was detained by airport security and then handed to local authorities, who were followed by Carabineros de Chile, the country's national law enforcement agency.
It's been said his damages around the area at the airport are valued at 20 million pesos (around USD 20,000).
The man appeared before a judge on Wednesday, declaring that the man was banned from the airport following the hostile scene on Tuesday.
An American Airlines representative acknowledged the incident, stating that police were called to deal with a "disruptive individual". The representative later went on to thank the crew for their professionalism and apologize to travelers for what had happened.

It's always best to book directly with airlines, and not having to worry about getting scammed is one of the major reasons why. While it's not known why the Haitian didn't book directly with AA is still a mystery, but if you see an unreputable website selling last-minute tickets for cheap, there's a good chance those tickets are phony.
As for the construction worker, there are always incidents where travelers are stopped from flying home, but please be sure you keep your composure and don't cause a viral moment.
Let us know your thoughts on this Santiago airport incident in the comments section below!
United Airlines Rolls Out New Economy Plus Perk on European Flights With Blocked Middle Seats » FAA Urges Airlines to Preserve Cockpit Voice Recorder Data After Incidents » Navy Ends Search for Missing Sailor After Helicopter's Emergency Water Landing in Arabian Sea »
Comments (0)
Add Your Comment
TAGS
NEWS American AirlinesMan with HammerDestroys airport computerticket bought from scammerscammed ticket.RECENTLY PUBLISHED
Aer Lingus Plans to Cut Up to 500 Jobs in Cost Reduction Push
Irish carrier Aer Lingus has proposed cutting up to 500 jobs across 2026 and 2027 as it works to reduce operating costs amid rising pressures.
NEWS
READ MORE »
Brussels Airlines Names ITA Airways Executive Lorenza Maggio as New CEO
Brussels Airlines has appointed Lorenza Maggio, currently Chief Commercial Officer at ITA Airways, as its new CEO effective January 2026. She will take over from Dorothea von Boxberg, who has led Brussels Airlines since 2023 and is moving on to a new role within the Lufthansa Group.
NEWS
READ MORE »
Airbus and Pratt & Whitney Signal End to A220 Engine Crisis by Year-End
Airbus and Pratt & Whitney say the A220's persistent GTF engine reliability issues will be resolved by the end of 2025, easing pressure on operators.
NEWS
READ MORE »
More than just headlines.
Get unlimited ad-free access to in-depth aviation news, premium stories, and exclusive insights other sites don't cover.
- Ad-free browsing on AeroXplorer
- Unlimited access to premium and exclusive articles
- Higher photo upload limits & commissions on sales
- Free access to Jetstream Magazine on higher tiers
- Ad-free browsing
- Sell aviation photos with 60% commission
- First week free!
- Everything in Basic+
- Unlimited premium articles
- Sell aviation photos with 70% commission
- Free Digital subscription to Jetstream Magazine
- First week free!
- Everything in Basic+ and Pro
- Sell aviaiton photos with 80% commission
- Early access to exclusive stories
- Free Digital+Print subscription to Jetstream Magazine