American Airlines has allegedly put a female passenger on its permanent "no-fly" list after higher-ups believed the woman had intercourse with a male passenger in a plane's bathroom on a previous flight. The woman has denied the allegations, notably citing her sexual orientation to clear her name.

Her Viral Story Revealed

While no footage of the incident is known at this time, 24-year-old passenger Erin Wright posted a video on TikTok outlining what happened when she was about to board an American Airlines flight to New Orleans for her sister's bachelorette party in June. The video is nearly 5 minutes long, going into detail about what happened at the airport and why she was banned from flying.

As she arrived at the airport, an AA agent wasn't able to check her in through the system, so the agent made a phone call to higher-ups and later informed her nervously that she was banned from flying with the airline.

"I'm really sorry, but it's an issue with internal security. I can't tell you, but the person on the phone told me that you should know why," Wright recalled what the agent said to her.

To Wright's knowledge, she could not understand why. The woman also said she had to spend $1,000 to book another flight for New Orleans and expected to get a refund for her $400 ticket she had already booked with AA.

Wright's inclusion on the "no-fly" list was still a mystery to her, and after 12 days of contacting different departments within the company, somebody from corporate security finally had details behind her ban — claiming she once had sexual relations with a man on an AA plane while intoxicated. The personnel suggested she write an appeal.

"I email them a very serious email, but also somewhat funny. Because in it, I am like 'I don't really know how to prove it wasn't me except for the fact that I am literally a lesbian,'" Wright said to her viewers.

After months of waiting, Wright's mother also emailed American Airlines' “law department,” which helped further the case along. Wright also claimed that at some point in the ordeal, she had to get her attorney involved as well, just to get "customer relations to respond".

"Thanks For Being The Worst"

Wright's story does get a happy ending, as not only was she removed from the airline's "no-fly" list, she also claimed to have gotten a full refund on her $400 ticket, but only after the ban was lifted. 

In a follow-up video, she stated that the revenue she earned from her original TikTok video was able to fully cover the cost of her new plane tickets to and from New Orleans.
 

However, Wright still wants to take action on American Airlines, stating that the airline should be responsible for the new ticket she had to buy out of her pocket.

American Airlines insisted that an incident did happen, but an error was likely made that put Wright on the "no-fly" list by mistake instead of the rightful culprit. Regardless, the company should have at least notified Wright earlier about the ban, so a problem like this at the airport could have been avoided.