SATURDAY JAN 28, 2023
×
Search AeroXplorer
Alaska Airlines Suffering From Repeated Flight Cancellations

Alaska Airlines Suffering From Repeated Flight Cancellations

BY LUKE ZINN 254d AGO 0 COMMENTS

In a recent YouTube video to Alaska’s Mileage Plan Members, Alaska Airline’s CEO Ben Minicucci explained, “I’m deeply sorry.” Minicucci is referring to the disruptive flight cancellations that have been affecting over 4% of Alaska’s daily flight schedule since April of this year. The CEO explained that the cancellations have been caused in large part by the Nation’s worsening pilot shortage. Alaska began the month of April short of 63 pilots. The airline has made efforts to solve the problem by reducing its daily flight schedule by 2%, yet cancellations are still disrupting daily operations. Now, the airline is hiring an additional 50 pilots to aid in the shortage.

 

Photo of N298AK - Alaska Airlines Boeing 737-900ER at ATL
Alaska is continuing to delay and cancel flights because of the ongoing pilot shortage. Photo: Jason Cassady

 

Many frequent flyers are surprised at the airline’s issues, in particular the customer service lines busy for upwards of 10 hours in some instances. Alaska has long been the top dog in consumer satisfaction. In 2019, the airline ranked number one among Traditional Carriers in the J.D. Power North America Airline Satisfaction Study. This ranking came as the airline’s twelfth straight victory in the study. Alaska maintained its reputation in 2021 placing second in the study, only losing to its competitor JetBlue Airways. Overall, Alaska Airlines, like many other carriers, is facing the effects of an ongoing pilot shortage compounded by rapidly increasing post-COVID demand—necessitating the cancellations. If the history of the airline tells us anything, however, Alaska Airlines could be well on its way to a full recovery by later this summer.

Luke Zinn
Private Pilot Instrument rated currently seeking my Commercial Pilot Certificate (CPL). Huge General Aviation supporter and lover, feel free to ask questions about anything.

Comments (0)

Add Your Comment

SHARE

TAGS

NEWS Alaskapilot shortagedemandcancellations

RECENTLY PUBLISHED

Attending an Aviation University in the US: The Pros and Cons If you have been considering attending an aviation university in the United States, then you know the decision is complex. While it provides you with specialized training and networking opportunities, it is a heavy responsibility. INFORMATIONAL READ MORE »
From Baggage Allowance to Lounge Access: Your Flight Benefits with British Airways If you ever had questions regarding your flight benefits on an upcoming British Airways flight, here is a one-stop guide to your baggage allowance, lounge access, and Executive Club benefits all in preparation for your next BA trip. INFORMATIONAL READ MORE »
TSA PreCheck vs CLEAR: Which is Better? Travelers at airports often regard security as a big nuisance, as they have to wait for upwards of an hour at a time to get bags screened. Domestic U.S. airports in the last few years have introduced new ways of making this process faster, notably through programs like TSA PreCheck and CLEAR. These are in the realm of "Trusted Traveler Programs," where a traveler establishes their permanent credentials ahead of time so queuing at the airport is reduced. INFORMATIONAL READ MORE »


SHOP

$2999
NEW!AeroXplorer Aviation Sweater Use code AVGEEK for 10% off! BUY NOW

FOLLOW US ONLINE