INFORMATIONAL Feb 26, 2024 Air Canada's Chatbot Mishap: How Will AI Affect the Passenger Experience on Flights? Air Canada was forced to reimburse a customer after their artificial intelligence chatbot misinformed the consumer. This is an early example of how the use of AI can solve many problems facing the airliner, but can also create new ones. Read More →

INFORMATIONAL Jan 08, 2024 Could Air Traffic Control Be the Next Job to Be Taken Over by AI? Air traffic controller shortages and longer hours have made the job increasingly demanding for those who go into the profession. The situation is becoming more pronounced but is not particularly global. There have been calls for, and possibly a need for, air traffic control to be phased into a system of artificial intelligence in the future to safeguard the aviation industry's safety. Read More →

NEWS May 30, 2023 Qatar Airways Partners with Google Cloud to Enhance Passenger Experience Through Data and AI Flag carrier Qatar Airways (QR) and Google Cloud have entered into a collaboration to explore the potential of utilizing Google Cloud's data analytics and artificial intelligence (AI) solutions. Read More →